The study identifies several factors that affect the two key components of earnings in the lodging industry: their persistence (the ability of earnings to recur) and their predictability (the ability to forecast earnings). Published in Cornell Hospi… read more
Prior to the COVID crisis, all hoteliers already knew that a large percentage of potential guests were conducting their travel research via their mobile devices. Now, the imperative for creating a mobile-first experience extends beyond merely gettin… read more
US tourist expenditure in Europe is expected to decline from US$116.1bn in 2019 to US$63.2bn in 2020, showcasing a 45.5% drop. As infection rates across the US surge, this invaluable source market is still a long way from recovery, which will only m… read more
I’m afraid I can’t take your bags,” says the manager of The Dixon, a boutique hotel just south of Tower Bridge. He greets me in the lobby on reopening day (Saturday 4 July) after the pandemic forced the hotel to close for four months. A smile beams … read more
In a mask-wearing, socially-distanced world, much has changed about the way we travel. But as states enter later phases of reopening plans amidst the COVID-19 pandemic, with hotels finally welcoming travelers back, some summer staples of travel rema… read more
More than eight out of ten German business travelers prefer face-to-face meetings. Around every second employee says that they offer advantages such as better relationships, success experiences and sales. In addition, every fifth business traveler f… read more
SEATTLE – Expedia Group Academy officially launched last week, migrating from the Expedia Group Academy LinkedIn group to a new online learning platform. The company’s new complimentary education program is designed to help displaced or furloughed t… read more
Corporate travel agents are using the coronavirus-induced lull in bookings to work with companies on how to get their staff out of Zoom videoconferences and safely back in the air. They are launching new tools to provide on-the-ground information ab… read more
We have consistently seen a steady preference towards mobile across our previous device trends reports, so it’s no surprise to anyone (here, there, everywhere!) that mobile is indeed, once again, coming out on top. Much more exciting than this thoug… read more
For the very few who may not know, Netflix is a media sharing and streaming service that allows its subscribers to watch a variety of TV shows, movies, documentaries and other viewable content without the burden of exterior adverts. Booming with pop… read more